Director of Operations

Centro HR

Does big picture thinking give you energy? Do you believe culture is the most important factor in a successful business? Do you believe tacos and margaritas make life better?

If yes…Centro is looking for you, a self-directed leader to serve as Director of Operations. Join our awesome and fun team and help build the future of Centro. 

Why Centro?

Food and drink with innovation. Atmosphere felt with energy, heart, and dedication. 

Centro is a fast-casual taqueria featuring street tacos, raw oysters, and serving margaritas on tap. Centro strives to create a welcoming and memorable experience for all guests while providing speedy and thorough service. 

Our company values lie within our team and our community. Centro is devoted to fostering a fun and respectful space for our staff and our guests. We view our relationship with our community as symbiotic – when we nurture our family, our family grows and becomes stronger and thus, helps us better serve our community. In addition, Centro nurtures our team. We work hard to create an equitable, positive, and fun experience for all staff. We will invest as much in you as you invest in us, and are focused on not only having a cohesive and efficient team but in creating leaders.

As a valued member of our team you compensation package would include:

  • Competitive salary based on experiences: $80,000 – $120,000
  • Medical, dental, and vision plans
  • Retirement savings plan with 3% match
  • Paid time off
  • Opportunities for professional development and leadership training including optional Spanish courses
  • Opportunities for community service and philanthropic work
  • Opportunities for promotion and bonuses
  • Travel
  • Free meals
  • Employee discounts
  • Annual all staff celebrations/parties 

This is where you come in…

Your Impact

As the Director of Operations you will be the CEO’s  confidant and partner in tackling important day to day business. Overseeing multiple Centro locations your core responsibility will be to uphold Centro’s quality and consistency standards. As the Director of Operations, you understand that a positive culture comes from the top down and take seriously the responsibility of maintaining a positive culture at every level and every location. You will assist with not only day to day operations but will help implement Centro’s large-scale vision.

Responsibilities of the job include but are not limited to:

Standards Control: Monitor the implementation of company-wide policies, procedures, and systems. Oversee compliance of safety and sanitation standards. Assist in controlling food and labor costs. Manage and ensure the efficiency of all communication channels between store fronts and the Centro kitchen.

Team Work: Mentor and supervise the General Manager’s of each assigned location. Collaborate with General Managers and Administrative Departments to recognize and predict the needs of the company as a whole and for each individual location.

Big Picture Thinking: Attend, lead, and set agendas for Centro’s leadership meetings. Set company goals, KPI’s, and initiatives. Assist in the implementation of Centro’s strategic business plan.

What You’ll Bring 

  • A vast knowledge of large scale businesses and how they operate
  • Restaurant experience and an understanding of how restaurant’s operate
  • Management experience and experience supervising and training teams
  • An entrepreneurial and innovative approach to growing the business, an ability to identify and implement new business initiatives 
  • A love for hospitality and the unique culture of restaurants
  • A desire and ability to perpetuate a positive work culture
  • A thirst to learn, develop oneself, and an openness to constructive criticism
  • Experience working with diverse teams
  • Commitment to Centro’s mission and values

Centro is an equal opportunity employer

We value diversity, inclusion and belonging at our company. Centro  does not discriminate against any employee or applicant on the basis of race, color, creed, religion, national origin, sexual orientation, gender identity or expression, physical or mental disability, age, marital status,  familial status, or veteran status. 

Thank you 

Thank you for taking this exciting step forward in a future career with Centro. If you are ready to begin this journey apply below. If you want further information, want to request  accommodations for your application, or have questions let’s start the conversation now:  hr@centrompls.com

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